Refund policy

In this store,Due to the nature of the product that the food and processed foods, refund and exchange after completing your order will not be acceptedSo, please note.

However, as long as the following conditions,refundorExchange (replacement shipping) We will carry out.Within three days after goods arrival dateIninquiryPlease contact us along with a more state of the commodity.
※ Even in the case of the following conditions, please note that we can not refund or exchange if there is no connection within three days after goods arrival.

【conditions】

  • Before opening there is a clear defect in the product (damage, dirt, etc.)
  • There is a large damage caused by delivery
  • Commodity that is different from the product ordered has arrived

[Other notes]

  1. If you like your addressee unknown and your absence can not deliver the goods, which will be returned goods to "recipient unknown" next to this store is, If this is the case, because you pay the price and shipping in your buyer note that.
    In addition, long-term also your return of the price-shipping if the deterioration and corruption, such as the commodity has occurred because of a goods report pending (your absence, a plurality of times of re-delivery, etc.) I can not do.
  2. Bad weather and delivery at the time of the accident, the arrival to the product due to causes that can not be otherwise expected there is a case to be delayed. Please note that we can not assume any responsibility of the cases that occur secondary to due to goods overdue.

[In the case of a refund]

Payment price (goods price + shipping) full amountI will refund.

[Refund]

By the payment method used at the time of order, different repayment methods and the number of days required.

  • credit card

It depends on your credit card company.
And if it is debited by subtracting the amount billed minutes to return the amount of the same month, after once billed to the closing date, you may be refunded after the next month.

  • Paypal

It will be refunded to the Paypal account of your use.

  1. If you pay with a credit card or debit card, it will be refunded to the card that was used.
  2. If you pay using PayPal balance, refund will be credited to your PayPal account.
  3. If you pay with a card and PayPal balance, the amount that was paid by the card will be refunded to the card. The remaining amount will be refunded to your PayPal account.
  4. If you have made the payment in the account transfer from a bank account, it will be refunded to the bank account. If you can not refund to the bank account, it will be refunded to your PayPal balance.
    (Above, excerpt from Paypal Help)

    For more information,PaypalPlease check the Help.

    [In the case of replacement dispatch]

    Re-dispatch of goods orderedWe will carry out.
    Because I can not do is change of your order will be shipped in the same order contents.
    note that    , Mailing cost at the time of replacement shipment, will not be collected. (I will consider it as the last dispatch minute and offset)

    Others, If you have any questions, please feel free to contact us.
    ■ LINE official account "Talk screenFrom "(@yiemshop)
    ■inquiryfrom